Deployment models

Self-hosted or SaaS – what fits you?

Compare responsibilities, SLAs and support levels to run the PIPELET Charging Platform in line with your operational and compliance needs.

Self-hosted

Maximum control in your environment

  • Responsibility

    Deploy in your cloud or on-prem, security hardening and updates aligned to your change process.

  • SLAs

    Internal SLAs and maintenance windows; PIPELET provides tested releases including rollout guides.

  • Support level

    Enterprise support with hands-on enablement, architecture reviews and escalation playbooks.

Ideal for regulated environments or strict infrastructure requirements.
SaaS

Ready fast as a managed service

  • Responsibility

    Operations, scaling and security patching by PIPELET including zero-downtime deployments.

  • SLAs

    Optional availability SLAs (e.g., 99.5%+), 24/7 monitoring and incident response included.

  • Support level

    Fast access to product support, onboarding runbooks and dedicated success reviews.

Ideal for quick go-lives, lean teams and continuous expansion.
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